Privacy Policy

Last updated: April 18, 2025

1. Introduction

At NexoraAI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our service, or communicate with us. This may include your name, email address, and payment information. We also automatically collect certain information when you visit our website, such as your IP address, browser type, and device information.

3. How We Use Your Information

We use your information to provide, maintain, and improve our services, process transactions, send communications, and for other purposes you consent to. We do not sell or share your personal data with third parties for marketing purposes.

4. AI-Generated Content

Content you generate using our AI tools is not stored on our servers unless you explicitly save it to your account. We do not use your generated content to train our models or for any other purpose without your consent.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can request deletion of your data at any time by contacting us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Under GDPR, you have the right to access, rectify, or erase your personal data, restrict or object to processing, and data portability. To exercise these rights, please contact us.

8. Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Your Data Protection Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@thenexoratechs.com.